This story reminded me of an experience calibrating pipettes: Former Theranos Lab Employee Interview My first job in validation was mostly qualifying CTUs and laboratory equipment. I had four years of GMP lab experience at this point. I was used to pre-approved acceptance criteria and protocols and writing deviations for changes to such. This validation company I was working for mostly did biotech and R&D validation, so non-GMP. Most clients didn't even see the protocol until it was sent to them for final post-approval. My boss had an ongoing client that mostly had CTUs to qualify. It was a laboratory doing HIV research. They needed pipettes calibrated and my boss said we could do it even though I don't think he had any experience doing it. So my boss bought a balance and some pipette calibration tracking software. The catch was that since these pipettes were used in a BSL-2, they didn't want to have to decontaminate ...